Our Policy's

Refund's

Dear valued clients, please keep in mind Jett's Lawn Care Mackay does not offer refunds, if there is any issues or concerns or you feel job is not up to standards, please do not hesitate to call us on our Mobile 0492 089 331 we will be around ASAP to fix mistakes to non-completed jobs because quality is our number #1 priority.

Payment

Here at JLC, we have lots of flexible payment options so no matter where you are or what you're doing you will never miss out on a payment, our payment options include, Invoices, PDF Receipts, Eftpos & Cash, if you're going to be at work and like to pay in cash don't stress feel free to leave the money in a safe place on your premises such as the power box or under the mat on your patio or porch, PLEASE LET US KNOW 24 HOURS BEFORE IF YOU ARE LEAVING CASH ON PREMISES JETTS LAWN CARE MACKAY IS NOT RESPONSIBLE FOR STOLEN OR MISSING CASH!

ALL APPROVED JOBS VALUED AT $150 OR OVER MUST REQIURE A 50% DEPOSIT UPFRONT BEFORE WORK IS ALLOWED TO GO AHEAD ON YOUR PROPERTY, NOTE: THIS POLICY EXCLUDES GOVERNMENT AGENCYS AND OR COMMERICAL CONTRACTS!!!!!

If you are moving house or require lawn/garden cleanups payment MUST be made UPFRONT!

Quotes 

Dear valued clients please keep in mind all quotes are free and there is no charge for quote, if no one will be home please let us know if there are pets or not and if we are allowed to access to premises with your permission as we do not want to illegally trespass on your property, please provide us with your email to send the quote, quotes can be received within 2-5 hours after we have been for an inspection. 

Zero Abuse in the Workplace 

Work-related violence covers a range of actions and behaviors that create risks to the health and safety of workers.

Examples include:

• biting, spitting, scratching, hitting, kicking.

• throwing objects

• pushing, shoving, tripping, grabbing

• verbal threats

• armed robbery

• sexual assault

• attacking with knives, guns, clubs, or any type of weapon.

Any abuse towards workers in the above can result in serious consequences, fines or even jail time. 

YES! we do have an ABN.

ABN: 48 206 805 892